Contact information

How to Contact Us

At MESTIZA, we value clear and open communication with our customers. If you have any questions, concerns, or need assistance, we are happy to help.

Customer Support

You may contact us through the following method:

We aim to respond to all inquiries within 24–48 business hours, excluding weekends and holidays.

Order Inquiries

For questions related to:

  • Orders

  • Shipping

  • Returns or exchanges

  • Product information

Please include your order number in your message to help us assist you more efficiently.

Business Hours

Our customer support operates:

  • Monday to Sunday

  • 9:00 AM – 5:00 PM (AST)

Social Media

You may also reach out to us via Instagram for general inquiries:

  • Instagram: @mestiza.pr

Please note that order-related inquiries should be sent via email to ensure proper tracking and support.